New leadership, bold vision: CEO Steven Diehl charts the future of Newland Chase in 2025 and Beyond. 

February 14, 2025

Last year, we welcomed Steven Diehl as our new President and CEO. As someone who has been with the business for over 20 years, Steven is uniquely positioned to set a bold course for the future. “As immigration regimes worldwide march towards digitization and as global immigration policies and sentiment shift, we’re not just adapting—we’re leading the way,” notes Steven.

As we enter a new time in our evolution, our eyes are firmly set on 2025 and Beyond. This is our way of stating our commitment to:

• Being the number one provider in every market we serve;
• Anticipating what comes next;
• Staying ahead of our competition; and
• Redefining what’s possible in travel and immigration.

We’re very excited for what this chapter holds. Welcome to 2025 and Beyond!

A leadership team poised for the future.

CIBT is proud to announce a series of strategic leadership appointments designed to propel the company into a new phase of growth and innovation. Under Steven’s leadership, Newland Chase, a CIBT company, is cementing its position as the only truly independent global immigration firm committed to delivering unparalleled client-centric solutions worldwide. These leadership changes reflect the company’s vision to lead its industry through adaptability, expertise, and a relentless focus on excellence.

The new leadership team will drive initiatives that foster excellence across key areas, including technology, immigration standards, client solutions, and service delivery. This expansion not only strengthens the company’s client proposition—it also underscores our commitment to invest in internal talent.

New CIO appointment demonstrates an unwavering focus on data security.

As CIBT’s new Chief Information Officer, Bill Coquelin will spearhead our technology, data security, and innovation strategies. Bill joined CIBT in 2019 with the acquisition of Emigra, where he served as CIO. With a track record of leveraging technology for operational efficiency, Bill will implement cutting-edge solutions to enhance client experiences, maximize our team’s productivity, streamline global mobility processes, and uphold the highest global security standards. His leadership ensures that Newland Chase remains at the forefront of tech-enabled immigration services.

New co-chairs at Newland Chase will lead deployment of a world-class service suite to prepare clients for the future of work.

Recognizing the ambitious growth opportunity presented by Newland Chase in 2025 and Beyond, Steven has made two senior leadership appointments. As Co-Chairs of Newland Chase, Daniela Lima and Ray Rackham will jointly set the strategic direction of the business.

Daniela will focus on the continued provision of world-class professional services across 29 countries worldwide.  Daniela also plays a pivotal role in the growth and development of our team, keeping compliance and creativity to the forefront as we solve complex mobility and immigration challenges together with our clients.

Ray’s priority will be to drive growth for the business by developing innovative client solutions and strengthening client and partner relationships throughout the global mobility ecosystem. He will also oversee our world-class Advisory practice and a number of CIBT functions, including marketing.

Regional leadership appointments ensure global expertise.

Our global clients operate in an increasingly complex and diverse landscape, and we understand that regional nuances are critical to their success. That’s why we’ve structured our company to reflect the unique needs of each region while maintaining a seamless global strategy. By investing in experienced leadership across key markets, we ensure that our clients receive locally relevant, expert guidance backed by the strength of a truly global immigration and mobility firm.

Latha Olavatth assumes the role of Senior Vice President of Immigration, APAC, where she will drive immigration service delivery across the region with a focus on advisory, compliance, and relationship management.

Sergey Petrov is promoted to Senior Vice President of Global Immigration Standards and EMEA Service Delivery, where he oversees implementation of best practice across the organization while driving service excellence in the EMEA region.

In the United States, our exclusive partnership with Go Global Immigration, PLCC, an independent, affiliate law firm provides unparalleled U.S. immigration compliance and service efficiencies, and more efficient global reporting than ever before.

Additional leadership updates.

As Vice President of Client Management, Dhanjaye Damhar leads our managed client portfolio, ensuring that clients receive expert guidance and tailored solutions that support their evolving global mobility needs. He oversees a team dedicated to delivering consistent, high-quality service to multi-location clients, addressing their specific immigration and compliance challenges.

In his role as Senior Vice President of Global Enterprise Business Development/Client Solutions, Alex Muliero leads a global team responsible for growing the immigration business through new client sales and existing client growth. He is also responsible for the growth of our large portfolio of channel partners, including U.S. immigration firms and global mobility companies.

Joyce Schneijdenberg assumes the role of Vice President of Global Client Relationship Management, where she will work closely with a global portfolio of key clients to address their strategic immigration and business visa needs. Members of Joyce’s team are located around the world, and their common goal is to ensure a seamless experience for clients while aligning immigration and business visa processes with clients’ broader business objectives.

As Senior Partner of Newland Chase Advisory, Jason Rogers will continue to provide exceptional Advisory Services leadership to deliver stellar client service. By identifying key actionable events, addressing potential risks, and creating comprehensive reference materials for document collection and retention processes, Newland Chase Advisory ensures that companies remain compliant with evolving immigration regulations.

Samantha McKnight steps into the role of Senior Vice President of Client Solutions at CIBT, bringing her extensive experience in client relationship management. She will focus on developing tailored solutions that address client challenges, ensuring a proactive and seamless approach to global mobility.

A vision for 2025 and Beyond

Steven’s leadership is centered on positioning Newland Chase as the clear leader in global mobility. The company is uniquely equipped to address the challenges of an evolving world—one that demands agility, compliance, and innovation.

Commenting on the organizational re-alignment, Steven emphasized its strategic importance in shaping the future of Newland Chase. “Each of these exceptional leaders brings a unique combination of expertise, vision, and dedication that will drive Newland Chase forward. As we navigate an increasingly complex global mobility landscape, their contributions will be critical to delivering best-in-class immigration solutions to our clients.”

Acknowledging the collective strength of the new leadership team, Steven reiterated CIBT’s dedication to providing seamless, compliant, and customized solutions to clients worldwide. “This is an exciting chapter for CIBT and Newland Chase, and I’m confident that this team will lead us toward a future of continued growth and success.”

Building the future of global mobility.

With these appointments, Newland Chase is poised to redefine the global mobility and immigration landscape. By strengthening leadership across key functions and regions, the company reaffirms its commitment to innovation, client service, and operational excellence. As the only firm amongst its competitive set with a truly global presence, Newland Chase is ready to lead the industry into 2025 and Beyond.