Mission & Values

Newland Chase is the leading global provider of immigration and visa services with the required reach, agility and client commitment to enable corporations and individuals to more easily navigate complex regulations so they can legally work, live and visit around the world.

As part of CIBT’s family of brands—which also includes CIBTvisas for visas and travel documentation and Blair for document legalization—Newland Chase brings the power of a truly global network. With more than 1,500 experts across the globe, serving over 180 countries, we combine worldwide reach with local insight to simplify even the most complex travel needs.

We commit to delivering a superior service experience to our clients on each and every engagement.

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OUR MISSION

We harness our global reach, unparalleled expertise, and innovative technology to provide seamless immigration, visa, and document solutions—enabling global citizens to visit, live, and work wherever they need to be.

 

OUR VISION

We provide clarity and timely support to both business and leisure travelers—delivering integrated visa and travel document solutions that simplify the journey to open the world.

 

OUR VALUES

Our values are centered on an uncompromising commitment to service excellence, inspiring us to deliver with integrity, purpose, and accountability.

• We act with purpose.
• We are authentic and inclusive.
• We are trusted partners.
• We are effective, efficient, and agile.

WE ACT WITH PURPOSE

We approach our work with curiosity, creativity, and a relentless focus on outcomes. Every action is intentional, every decision made with our clients in mind.

• We put clients first
• We are curious and inquisitive
• We are innovative
• We are results-driven

WE ARE AUTHENTIC AND INCLUSIVE

We build trust through openness, respect, and an inclusive culture where everyone can thrive. We value each person’s unique voice — and know we’re stronger because of it.

• We foster a culture of belonging
• We embrace different perspectives
• We champion each other and celebrate success
• We recognize the strength in our differences

WE ARE TRUSTED PARTNERS

We build relationships that last, grounded in honesty, expertise, and forward thinking. We simplify complexity and always aim to leave things better than we found them.

• We are honest and transparent
• We are experts in what we do
• We act today with the future in focus
• We embrace change

WE ARE EFFECTIVE, EFFICIENT, AND AGILE

We adapt quickly, act responsibly, and always deliver with care. Our approach balances precision and speed, backed by a commitment to consistency and compliance.

• We are consistent and compliant
• We empower and embolden
• We stay flexible to meet evolving needs
• We refine and adapt to get results